Lotteria LOTTE Mart Đà Nẵng

Delicious, will come back next time

Friendly, lovely staff enthusiastically advise

The staff had scowling faces, were unprofessional and annoyed when seeing customers order the 39k portion. While there was an advertisement for a lunch set of 1 pasta + drink for 39k. When arriving to order, the staff did not clearly explain that it is not applicable on Saturdays. Made me wait 10 minutes, then another staff member came to say the promotion only applies Monday-Friday. When I went back to order a different portion, staff member Mai Thao was very unpleasant. From payment to receiving the food, it took from 10:34 to 10:50. I had to rush them before they handed it over. From now on, ANY program, even if it's free, I WILL NEVER EAT AT LOTTE.

Super adorable staff

The chicken skin is marinated deliciously, very crispy. The pasta is tasty, just right for the palate.

The staff had a bad attitude, showing annoyance + gave dirty utensils to customers. Right from the ordering moment, the staff member showed a bad attitude, communicating with me reluctantly, which made me feel uncomfortable from the start. When eating, I asked for extra knives and forks and received a knife with sauce stuck on the handle, clearly indicating that THE EATERY HAD NOT WASHED IT PROPERLY. What made me more upset was that the staff member did not apologize, and even had a bad attitude toward me, and furthermore said something like "use gloves" as if it were normal. This is truly unprofessional. As for the food, the chicken was dry, hard, and cold. I don't know if it was due to being left out for too long or improper preparation, but such quality is very disappointing. Overall, this was an extremely bad experience from service to food. Will not return 🤬

The staff is enthusiastic and cute to talk to, and the food comes out quickly too.

Bad pasta but crispy fried chicken is good. Service is slow, the staff seem unhurried, taking their time while customers queue up in large numbers, and there are very few tables and chairs. Customers have to clear tables themselves and find seats, standing and waiting for each other to get a spot. The service is only 50% of Jollibee's; the staff there are super fast. Drinks are expensive: 1 bottle of water or 1 glass of Pepsi costs 15k, while at Jollibee it's 5k. The atmosphere is stuffy due to the cramped space.

Delicious food, enthusiastic staff, spacious space

Delicious food, the staff are enthusiastic and very lovely to talk to.

enthusiastic staff, delicious food

Staff enthusiastic, food quality generally excellent

Enthusiastic staff, good at upselling dishes, lovely, quick to clear tables

Spacious, clean, enthusiastic staff, will come back ☺️

Delicious food, spacious space

Friendly staff, food comes out quickly, everyone.

Enthusiastic review of delicious food

The attitude of the security staff towards customers is extremely condescending. They did not inform customers that they cannot leave items after 10 PM, did not guide customers on how to retrieve items after 10 PM, and called the hotline 3 times with no one on duty. An extremely terrible experience.

The staff is enthusiastic and very polite, the food is delicious and comes out quickly too.

The eatery is okay, the staff are lovely.

Just witnessed the manager speaking rudely to a shipper, the eatery should reconsider its working methods.

Staff speak rudely to customers, manager doesn't bother to respond when asked, dishes are slow to prepare.

I have experienced at Lotteria of Lottemark, the food is delicious, the staff is cute and enthusiastic 🥰🥰

Staff ignore customers' questions, dishes take a long time to prepare, and responses are curt.