ZinZin Thái Thị Bôi

nuoc ngon

The eatery has several branches across the city, but each shop only has 2 sales staff, and they save every penny by not hiring more employees, so the wait is damn long.

On the morning of March 29, I don't know what the staff's problem was, but their attitude was very unpleasant towards customers even though I didn't do anything. Really disappointed.

I came to the shop this morning and ordered a Matcha Latte. When I ordered, I smiled brightly at you, but the staff member didn't even smile or greet me back. I know Zin Zin is a drink shop with very delicious matcha, so I have visited many times, but today I saw this staff member for the first time and found their attitude very bad. The delivery driver asked them a question, and they didn't even bother to answer. The drink I had seemed like the coconut water was sour; it was a bit hard to drink. I saw the name of that staff member, and their name is Thao Nguyen. Please check on them for me, owner.

That day I met a cute staff member, the matcha Thai milk was rich and delicious, will come back next time

Delicious drinks

Very cheap, drinks okay

Delicious drinks

That day I met a cute staff member, the matcha Thai milk was rich and delicious, will come back next time

The staff had a bad attitude towards me

Staff attitude is bad

bad service

The drinks are very delicious, I have bought here many times. But I don't understand why in the last 2 times I ordered CACAO KEM TRUNG (Egg Cream Cocoa), what I received was CACAO KEM MUOI (Salt Cream Cocoa). If it happened once, it might be because I spoke softly and the staff didn't hear clearly, but this is the second time, and it was the same staff member who took my order. I hope the shop pays attention to avoid further confusion.

The drinks are very delicious, I have bought here many times. But I don't understand why in the last 2 times I ordered CACAO KEM TRUNG (Egg Cream Cocoa), what I received was CACAO KEM MUOI (Salt Cream Cocoa). If it happened once, it might be because I spoke softly and the staff didn't hear clearly, but this is the second time, and it was the same staff member who took my order. I hope the shop pays attention to avoid further confusion.

Also okay

Good drinks, good prices. But I don't like the staff. On March 13, 2025, I stopped by to buy drinks. Around 5:30 PM, a staff member came to the shop, drove their bike up, and scraped my bike, breaking the exhaust cover. I went out to move my bike over, but they ignored me and went inside. They damaged my bike but remained silent from start to finish without a single apology—completely irresponsible. I hope the shop will review that staff member to avoid affecting the customer experience.

Just experienced on 4/1/2025, saw reviews on TikTok and came to experience extremely poor service. When customers gave feedback, the owner told the customer that they were too picky, and also said that the customer cannot compare this shop's service with other shops, and cannot compare Da Nang city's service with Hanoi and Ho Chi Minh City, and spoke with a very unpleasant attitude while the shop made the customer lose trust and had a reverse attitude towards the customer. As for the food, it was just okay. Feedback is meant to help the shop improve, not to talk about refund issues. If I needed a refund, I wouldn't have needed to drink. When customers give feedback, please don't bring up money and say 68k is not worth it.

The wait is long (I know anyone who buys also has to wait), but the staff's attitude is like they're just playing around. They take orders one way but do things another. Customers are crowded and waiting, yet the staff laugh and hug each other as if they're at home playing, not working. Overall, the service attitude is terrible. If you run a service business and hire staff like this, the owner should reconsider. You might easily lose customers.

Not satisfied, extremely dissatisfied, infuriated. The shop lists one price but sells at another, and the owner dares to say 'I sell at whatever price I list.' The price posted on the car is the menu price on the app, but for direct customers, there is a different menu with higher prices. Who cares about your app prices? I am a direct customer; I passed by and saw the price on the big menu, and that's the price I want to buy at. Whether it's a little or a lot of money, it's my hard-earned money, so don't think it's just a few thousand and make a big deal. On top of that, the staff even took the wrong order. I can't swallow this anger.

The order staff did not confirm the customer's order correctly, ordered wrong, made the customer wait again. First experience, NO next time. Poor service.

The staff at the shop are very enthusiastic and adorable, specifically the employees Tram and Duyen are extremely supportive to customers. The drinks are delicious, cheap, and of good quality. I will support the shop for a long time. Everyone should come and support the shop: ))))

This place gives less salted cream than other establishments, and the drinks are also not as full-bodied.

Oatside milk tastes like Ong Thọ condensed milk

The drinks are so delicious